Customers in comment sections

Photo by Luke Chesser on Unsplash

Your customers are much closer to you than ever before.

You can reach out on social media and receive feedback on any question that you’d like to ask.

But, direct feedback isn’t the only place to listen.

Many of your potential customers are leaving comments all over the web.

Comments sections are filled with real opinions of real people walking around in places that are many miles away and every single one of them can give you an insight into their behaviour.